Terms of Service

Welcome to EnergyFort.

EnergyFort is a charging accessories brand under SIKAI Global. By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

These Terms apply to all visitors, customers, and users of the EnergyFort website.

Store Information

EnergyFort designs and sells charging accessories for everyday devices, including USB-C charging products, magnetic wired charging accessories, cable carry solutions, desk charging products, and related power accessories.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, compatibility information, pricing, and availability are accurate.

However, product appearance, packaging, accessories, colors, and minor details may vary between production batches or product revisions.

Some products are designed for specific devices, charging standards, connector types, or usage scenarios. Customers are responsible for reviewing product descriptions, compatibility information, connector type, device model, and usage instructions before placing an order.

Compatibility

Compatibility information is provided based on available specifications, supplier information, internal testing, or publicly available device information where applicable.

Actual charging speed, functionality, or compatibility may vary depending on device model, firmware version, charger, battery condition, charging protocol, cable, hardware revision, operating environment, and other factors beyond our control.

Orders

After placing an order, you will receive an order confirmation email confirming that we have received your order.

Order confirmation does not constitute final acceptance of the order. We reserve the right to cancel or refuse orders due to payment issues, stock availability, pricing errors, suspected fraud, shipping restrictions, or other reasonable circumstances.

Pricing and Payment

Prices are displayed in the currency shown at checkout and may change without prior notice.

Orders will only be processed after payment has been successfully authorized and confirmed.

Shipping

Orders are processed according to our Shipping Policy.

Processing time, shipping time, customs clearance, carrier delays, weather conditions, and local delivery services may affect delivery schedules.

Shipping charges, when applicable, are displayed during checkout before payment.

Customs, Duties and Taxes

International orders may be subject to customs duties, VAT, import taxes, or other local charges determined by customs authorities.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.

Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled according to our Returns & Refunds Policy.

Please contact EnergyFort before returning any item. Unauthorized returns may not be accepted.

Warranty

Warranty coverage is governed by our Warranty Policy.

Warranty generally covers manufacturing defects occurring during normal use. Damage resulting from misuse, accidental damage, unauthorized modification, incompatible devices, improper installation, normal wear, or external causes is not covered.

Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Intellectual Property

All content on this website, including text, images, graphics, product descriptions, logos, trademarks, layouts, and other materials, is owned by or licensed to EnergyFort and may not be copied, reproduced, distributed, or used without prior written permission.

User Responsibilities

You agree not to misuse this website, submit false information, interfere with website operations, attempt unauthorized access, distribute malicious software, or use our products for unlawful purposes.

Limitation of Liability

To the maximum extent permitted by applicable law, EnergyFort shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products, delayed deliveries, incorrect product selection, compatibility issues, or circumstances beyond our reasonable control.

Where liability cannot be excluded, our maximum liability shall not exceed the purchase price of the affected product.

Force Majeure

EnergyFort shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, transportation interruptions, customs delays, government actions, network failures, or other force majeure events.

Applicable Law

These Terms of Service shall be interpreted in accordance with applicable laws. Any disputes relating to the use of this website or purchases made through EnergyFort shall be resolved in accordance with applicable legal requirements.

Changes to These Terms

EnergyFort may update these Terms of Service at any time. Updated versions will be published on this page. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

Contact

If you have any questions regarding these Terms of Service, please contact us through the Contact page, our live chat when available, or by email:

Email: energyfort@sikaiglobal.com

Last updated: July 2026