Privacy Policy

At EnergyFort, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or using our services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you have regarding your information.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Shipping and billing address
• Phone number
• Order information
• Payment-related information processed through secure payment providers
• Messages, inquiries, or support requests you send to us

We may also collect certain information automatically when you visit our website, such as device information, browser type, IP address, pages viewed, referring pages, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Provide order updates and shipping information
• Respond to customer service requests
• Check product compatibility or support product inquiries
• Improve our website, products, and customer experience
• Prevent fraud, abuse, or unauthorized transactions
• Comply with applicable legal, tax, accounting, and regulatory requirements

3. Payment Information

EnergyFort does not directly store your full payment card information. Payments are processed through secure third-party payment providers supported by Shopify or other approved payment services.

Please do not send full card numbers, card security codes, payment passwords, or other sensitive payment information to us by email or contact form.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, analyze website traffic, improve user experience, and support marketing or advertising activities.

You may adjust your browser settings to block or delete cookies. Please note that some website features may not function properly if cookies are disabled.

5. How We Share Information

We may share necessary information with trusted service providers that help us operate our store and provide services, including:

• Shopify and website service providers
• Payment processors
• Shipping and logistics providers
• Email and customer support service providers
• Analytics, security, and fraud-prevention providers

We do not sell your personal information as a general business practice. However, certain advertising, analytics, or tracking activities may be considered “sharing” or “targeted advertising” under some privacy laws.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, legal compliance, tax, accounting, and business record requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or request information about how your personal data is used.

If you would like to make a privacy-related request, please contact us using the email address below. We may need to verify your identity before processing your request.

8. International Transfers

Because our website and service providers may operate internationally, your information may be processed or stored in countries or regions outside your place of residence. We take reasonable steps to protect your information when it is processed by our service providers.

9. Children’s Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices. The updated version will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:

Email: energyfort@sikaiglobal.com

Brand: EnergyFort

Last updated: June 2026