Shipping Policy

Last updated: September 2026

EnergyFort is a brand under SIKAI Global and is operated by SIKAI INT'L TRADING (HK) CO., LIMITED. We provide international shipping to supported countries and regions.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Processing times may be slightly longer during public holidays, promotional periods, unusually high order volumes, or other exceptional circumstances.

Shipping Destinations

EnergyFort ships to supported destinations in North America, Europe, Asia-Pacific, and other available international markets.

Shipping availability is determined by the destination options available at checkout.

Shipping Cost

EnergyFort provides free standard shipping on all orders to all countries and regions we ship to. There is no minimum order value.

Estimated Delivery Time

Estimated total delivery time is generally approximately 8–21 business days, including normal order-processing and transportation time.

Delivery times are estimates and are not guaranteed delivery dates.

Tracking Information

Once your order has been shipped, tracking information will normally be provided by email or through your order-status page.

Tracking information may take several days to update after the shipment enters the carrier network.

Delivery Delays

Delivery may be affected by:

• Customs clearance.
• Carrier operations.
• Public holidays.
• Weather conditions.
• Transportation disruption.
• Remote-area delivery.
• Security inspections.
• Incorrect or incomplete delivery information.
• Other circumstances beyond our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

If you identify an address error after placing an order, please contact us as soon as possible.

We cannot guarantee that an address can be changed once the order has been processed or dispatched.

Failed Delivery

If tracking shows an unsuccessful delivery attempt, an address issue, or an instruction to contact the local carrier, please follow the carrier's instructions promptly.

You may contact EnergyFort if you require assistance with a delivery issue.

Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, brokerage fees, handling charges, or other fees imposed by the destination country or region.

Unless checkout expressly states that these charges are included, destination-country import charges are the responsibility of the customer.

Lost or Significantly Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us and provide your order number and tracking information.

We will assist with checking the shipment and determining an appropriate solution.

Business Information

EnergyFort
A brand under SIKAI Global
Operated by:
SIKAI INT'L TRADING (HK) CO., LIMITED
思凯国际贸易（香港）有限公司

Registered Business Address:
FLAT/RM 705, 7/F, FA YUEN COMM BLDG
NO. 75 FA YUEN STREET
MONG KOK, KOWLOON
HONG KONG

Contact

Email: energyfort@sikaiglobal.com

Website: https://energyfort.cc