Payment Policy

Last updated: September 2026

EnergyFort is part of the SIKAI brand family. Your payment may appear as "SIKAI" on your card or bank statement.

Payment Methods

The payment methods available for your order are shown at checkout. Availability may vary by country, currency, device, and payment provider.

Understanding Your Statement

You are purchasing from EnergyFort. EnergyFort is operated by SIKAI INT'L TRADING (HK) CO., LIMITED, and payments may be processed through its SIKAI merchant accounts. This is why your statement may show SIKAI for an EnergyFort order.

The exact name shown can vary by payment method and provider. Your order confirmation identifies your EnergyFort purchase.

Need Help Identifying a Payment?

Email energyfort@sikaiglobal.com with your order number, payment date, and amount so we can help match the payment to your order. Please do not send full card numbers, security codes, or payment passwords. We usually respond within 1–3 business days.

Refunds

Approved refunds are issued to the original payment method. Please see our Returns & Refunds Policy for eligibility and the return process.